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To support the delivery of our work, we had 8 key strategic priorities, which help guide the
development and prioritisation of its work. These are:

Quality and Efficiency:

CfSD supports the delivery of effective, safe, and patient-centred care. We work with boards to maximise capacity, reduce unnecessary demand, and ensure patients are treated by the right clinician, in the right setting, at the right time.

Implementing sustainable solutions:

We support boards to implement long-term, sustainable services across NHS Scotland. This includes redesigning models of care, promoting best practice and implementing national care pathways.

Supporting Workforce:

CfSD helps support the transformation and sustainability of healthcare roles. This includes identifying and maximising opportunities for staff upskilling and new ways of working.

Driving Health Technology and Innovation:

We play a key role in driving the assessment and implementation of technological innovations to address complex health challenges across NHS Scotland.

Stakeholder Engagement and Collaboration:

CfSD will develop strong working partnerships with a wide range of organisations. This includes territorial and national boards, primary care, the third sector, commercial organisations, and multiple Scottish Government directorates.

Data and Evidence:

CfSD is a data-led and evidence-driven organisation. We work with Public Health Scotland and territorial boards to analyse and utilise management information to support service redesign and improvement work across Scotland.

National Reporting and Strategic Oversight:

We directly support the Scottish Government to oversee and monitor board improvement activity and the implementation of national strategic plans. This enables the Scottish Government to support improvement, identify issues, and ensure accountability.

Planetary Health:

CfSD supports the aims set out in the NHS Scotland Climate Emergency and Sustainability strategy. We led on the delivery of changes to policy and practice to reduce the environmental impact of healthcare delivery on planetary health.

The 8 programme teams had a number of deliverables that we worked towards over the year.