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Engage with Boards to support reduction in long waits, maximise capacity and support cross-Board/ regional working 

Work with Boards to identify and implement solutions that will reduce long waits and maximise capacity. 

Work with Boards to ensure clear treatment pathways in the most challenged specialities: Orthopaedics, Ophthalmology, Urology, Gynaecology and Ear, Nose and Throat (ENT). 

Work with Boards to increase current New Outpatient, Diagnostic and Treatment Time Guarantee numbers to pre-Covid levels (and beyond). 

Work with NECU to ensure National Treatment Centre utilisation, including use of campaigns and waiting list validation. 

Work with NHS National Services Scotland (NSS) to take forward insourcing and outsourcing support to meet Board needs. 

Escalation of Board challenges to Scottish Government 

Identify any areas of concern with Boards that are a priority to improve on. 

Escalate any issues to Scottish Government via Highlight report 

Support improvements in theatre utilisation and day surgery capacity and performance 

Work with Boards to understand their theatre capacity, activity, workforce and theatre productivity.  

Support Boards to improve performance and maximise capacity. 

Encourage and promote CfSD initiatives capable of supporting improvements in theatre performance, including use of NECU. 

Identify and support solutions to enable Boards to maximise theatre utilisation, including use of National Treatment Centres (NTC)/ Regional Treatment Centres.  

Ensure use of NTCs and waiting list validation.   

Help facilitate collaborative working across regions.  

Supporting Whole System Flow and protection of planned care 

Work with Unscheduled Care to support the integration of Whole System Flow and enable scheduled and unscheduled care to support related aspects. 

Work with MPP and Unscheduled Care to ensure that Boards are maximising their engagement with initiatives to protect planned care, including the Hospital within a Hospital model, waiting list validation and extending the scope of Day Surgery. 

Support Boards to actively participate and support the work of the SDGs. 

Encourage Boards to consider alternative pathways for patients who are on pathways that do not represent a clinical priority or value for money.